Frequently Asked Questions
Last Updated on September 19, 2025
What types of computers do you sell?
We offer a wide range of computers, including laptops, desktops, gaming PCs, and workstations. Our inventory includes brands like Dell, HP, Lenovo, Apple, and custom-built systems for specific needs.
Do you provide warranties on your products?
Yes, all our computers come with a manufacturer’s warranty, typically ranging from 1 to 3 years. We also offer extended warranty options for an additional cost. Please check product details for specific warranty information.
Can I customize a computer before purchasing?
Absolutely! We provide custom-build services for desktops and select laptops. You can choose components like CPU, GPU, RAM, storage, and more. Contact our team or use our online configurator to get started.
What is your return policy?
We accept returns within 30 days of purchase for unused items in original packaging, subject to a restocking fee. Refunds or exchanges are processed within 7-10 business days. Please review our full return policy on our website for details.
Do you offer technical support?
Yes, we provide free basic technical support for setup and troubleshooting within the first 14 days of purchase. Extended support plans are available for ongoing assistance.
Are your prices inclusive of taxes and shipping?
Prices displayed on our website exclude taxes and shipping unless otherwise stated. Taxes are calculated at checkout based on your location, and shipping costs depend on the delivery method and destination.
Do you offer financing or payment plans?
Yes, we offer financing options through third-party providers, including 0% interest plans for qualified customers. Check our financing page for eligibility and terms.
Can I trade in my old computer?
No
Do you sell refurbished computers?
Yes, we offer certified refurbished computers that undergo rigorous testing and come with a limited warranty. These are a cost-effective option for budget-conscious customers.
How can I contact customer service?
You can reach us via email at support@amindigital.uk, or use Contact form on our website. Our support team is available Monday to Friday, 8 AM to 9 PM.